Security
Patching, SSL, firewall rules, and hardening.
Monitoring
Uptime, logs, alerts, and health checks.
Updates
Core, plugins, themes — tested and rolled out safely.
Fixes
On‑demand bug fixes and guidance when you need it.
Choose your care plan
Transparent scope. Email us for custom needs or site audits.
Starter
Basic
£49/mo*
- Monthly website health check
- Uptime monitoring
- Email support (Mon–Fri)
Popular
Standard
£139/mo*
- Everything in Basic
- Plugin & theme updates
- Performance optimisation
- Priority support
Best for scale
Pro
£249/mo*
- Everything in Standard
- Security patching & firewall
- Content updates (2×/month)
- On‑demand bug fixes
- Staging & backup management
* Prices apply to websites built/hosted by Empex. For third‑party sites, contact sales for a custom quote.
What you get
4–12h
Response targets
Daily
Backups
Hardened
Security
99.9%
Uptime
Bug fix support
Safe updates & rollbacks
Firewall & malware checks
Scheduled maintenance
Need help right now?
FAQs
Can you support sites you didn’t build?+
Yes — we’ll start with a quick audit to understand your stack, then recommend a plan.
Do you fix issues outside plan scope?+
We’ll provide estimates for larger tasks and schedule them without blocking your regular support.
What’s your response time?+
Within 4–12 business hours depending on plan and severity. Critical issues are triaged immediately.
How do updates work?+
We apply updates safely with staging and rollbacks when needed to avoid downtime.
Go home