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Pro Maintenance Plan

For mission‑critical sites that demand top‑tier performance, security and expert support on tap.

WAF + patching 30s monitoring 6h backups
Enterprise‑grade Care

£249 / month

No lock‑in · Cancel anytime

What’s included

Everything in Standard

All features of the Standard plan: weekly updates, priority support, performance audits & SEO fundamentals.

Security patching & WAF

Critical security hot‑fixes within 24 h, managed Web Application Firewall rules and real‑time threat blocking.

Content updates (2×/mo)

Add or amend pages, images or copy — up to 1 h of design/dev time twice each month.

On‑demand bug fixes

Unlimited small bug fixes (≤ 30 min each) with under 4 h response during business hours.

Staging & backup management

Dedicated staging site plus automated backups (files & DB) every 6 h with 30‑day retention.

SEO advanced

Technical SEO audits, schema markup, page‑speed insights and quarterly strategy sessions.

Hosting & infrastructure

AWS EC2 (t3.medium) — 2 vCPU, 4 GiB RAM, 60 GB SSD. Auto‑healing container fleet with load balancer, able to scale for >200 k visits/mo.

Amazon Aurora Serverless v2 PostgreSQL — elastic capacity, multi‑AZ, point‑in‑time restore.

Real‑time metrics via CloudWatch and status dashboard, 30 s uptime checks from 5 regions.

Need bespoke infrastructure (multi‑region, edge functions, custom compliance)? We’ll design & quote a tailored stack.

Service level at a glance

99.9%Uptime target
< 1 hResponse time
< 4 hResolution time
30 sMonitoring frequency
30 daysBackup retention
≤ 2 h eachIncluded fixes

Frequently asked questions

How are content updates counted?

We include up to 1 hour of content/design/dev time twice per month. Unused time does not roll over.

What if I need more bug‑fix hours?

Bigger tasks are quoted at our discounted Pro hourly rate.

Do you manage premium plugins?

Yes — we vet, license and patch premium plugins as part of the weekly update cycle.

How soon can we start?

Onboarding usually takes 1–3 business days after access is provided.

Ready for enterprise‑grade support?

Let our senior engineers keep your site performant, secure and optimised around the clock.

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