Essential website care for businesses that need reliable ongoing support
The Basic plan is designed for brochure websites, landing pages, portfolios, and smaller business sites that need dependable maintenance, monitoring, essential updates, and routine technical support.
Reliable core care
Keep your website healthier with routine checks, update handling, and structured monthly support.
Ongoing visibility
Monitoring and support awareness help reduce unnoticed issues and improve day-to-day reliability.
Small business friendly
A practical monthly support option for businesses that want dependable care without a larger managed service commitment.
£59+ VAT / month
Flexible monthly support for smaller business websites that need dependable care, monitoring, updates, and routine technical help.
What’s included in the Basic plan
A practical support package focused on stability, visibility, essential updates, and routine business website care.
Monthly website health check
We review your website for visible issues such as broken links, obvious layout faults, page problems, and other common issues that can affect usability and trust.
Essential update handling
Core, plugin, and theme updates are handled as appropriate to help keep your website stable, better maintained, and less exposed to common risks.
Uptime monitoring
We monitor website availability and respond when downtime or visible service interruption is detected.
Email support
Support is available by email Monday to Friday for plan-related queries, routine requests, and minor website concerns.
Essential security checks
Routine security-aware maintenance helps reduce risk through better update hygiene, basic checks, and safer upkeep practices.
1 content update per month
Includes one small content change each month, such as updating text, swapping an image, adjusting a section, or making a straightforward page content edit.
Backup awareness
We verify that backup arrangements are in place or review backup status where applicable as part of ongoing website care.
Minor issue correction
Straightforward faults such as obvious display issues or small routine website problems can be addressed within normal plan scope where suitable.
Built for smaller business sites
A strong fit for brochure websites, service sites, simple lead-generation websites, landing pages, and portfolios.
Best suited for
The Basic plan is intentionally focused on lighter support needs and routine website upkeep.
Suitable websites
Basic is ideal for brochure websites, landing pages, portfolio sites, and relatively straightforward business websites that need regular care rather than continuous development.
Support scope
This plan is designed for routine maintenance, small fixes, and general upkeep. Larger development tasks, redesigns, advanced integrations, custom feature work, or deeper bug investigations may require separate quoting.
Important notice
Third-party websites, inherited builds, or technically complex systems may require a short audit before support begins. If a website has unusual hosting, outdated components, code conflicts, or incomplete access, we will advise before confirming scope.
Service level at a glance
A clear summary of how this plan is positioned.
Frequently asked questions
Clear answers around suitability, scope, and how the Basic plan works.
Is there a long-term contract?+
The Basic plan is positioned as a monthly support service. If any minimum term, onboarding condition, or special agreement applies to your situation, that would be confirmed clearly in writing before service begins.
Can I upgrade later?+
Yes. You can move to a higher support plan later if your website grows, your support needs increase, or you require broader technical coverage.
Can you support a website you did not build?+
In many cases, yes. We may first carry out a short review or technical audit to assess the platform, plugin condition, access level, hosting setup, and overall website health before confirming support.
What counts as the monthly content update?+
This normally covers one small content-related change such as editing text, replacing an image, updating a section, or making a straightforward on-page content adjustment. Larger design edits, new page builds, or more involved work would normally be quoted separately.
What counts as a routine or minor fix?+
Examples may include simple display issues, broken links, small layout corrections, or obvious website faults that are relatively straightforward to resolve. Larger technical investigations or development work would usually fall outside standard plan scope.
Keep your website in good shape
Let Empex handle routine maintenance, monitoring, essential updates, and support so you can stay focused on running your business.