Basic Maintenance Plan
Essential care & monitoring for brochure sites, blogs and landing pages.
View PricingWhat’s Included
Monthly Health Check
We scan for broken links, form errors, accessibility warnings, loading bottlenecks & design drift – and fix minor issues before they hurt UX.
Core & Plugin Updates
Secure, tested updates for CMS, plugins and dependencies, applied monthly. Roll‑back strategy included.
24/7 Uptime Monitoring
Global monitoring pings every 60 s. If downtime is detected, engineers are alerted instantly & remediation begins within 30 min (average).
Next‑Business‑Day Email Support
UK‑based support team available Mon–Fri 09:00‑17:00. Typical first‑response within 4 h.
Basic Security Hardening
Firewall rules, SSL certificate renewal and weekly malware scans keep your site protected.
Lightweight CDN Cache
Optional integration with Cloudflare’s free tier for image optimisation & faster global delivery.
Hosting & Infrastructure
AWS EC2 (t4g.micro) Container: 1‑vCPU ARM, 1 GiB RAM, 20 GB SSD – ideal for up to ~25 k monthly visits. Managed via IaC for quick scaling.
Built‑in PostgreSQL 15: Runs on the same instance for minimal latency. Automatic daily off‑site snapshot.
Heads‑up: High‑traffic sites (>25k visits/m), e‑commerce, or storage‑heavy apps may need a larger EC2 or Aurora RDS tier. We’ll advise & quote before upgrading – no surprise bills.
Service Level at a Glance
Frequently Asked Questions
Is there a contract?
No long‑term contracts – subscriptions are month‑to‑month. You can cancel any time before the next billing cycle.
Can I upgrade later?
Absolutely. You can move to the Standard or Pro plan at any time, and the change will be prorated.
Does Empex host my DNS & email?
DNS is included via Route 53. Email hosting is not included but we can help you set up Google Workspace or Microsoft 365.
What counts as a “minor bug fix”?
Anything that can be resolved in under 30 min (e.g., text changes, form tweaks, plugin conflicts). Larger items are scoped & quoted.
Ready to protect your website?
Let Empex handle updates, monitoring & backups – so you can focus on growing your business.
Get Started